February 1, 2026 
Bali, Ubud 
Full-time Providing technical assistance, maintenance, and support for an organization’s computer systems, networks, and software. The role ensures efficient and secure IT operations while delivering timely support to end users.
Qualifications:
- Proven experience in IT support, preferably in the hospitality or service industry.
- Strong knowledge of hardware, software, and networking systems.
- Excellent communication skills and ability to explain technical issues to non-technical staff.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong troubleshooting skills and attention to detail.
- Bachelor’s degree in Information Technology, Computer Science, or related field (preferred).
Responsibilities:
- Assist with the installation and configuration of new systems and technology.
- Ensure all hardware and software are up to date with the latest security patches.
- Provide assistance with guest technology-related queries (e.g., Wi-Fi connection issues, device compatibility).
- Track inventory of IT equipment and perform regular audits.
- Ensure the computer network, servers, and Wi-Fi are functioning efficiently.