Account Receivable

Invoice & Billing Management

• Prepare, issue, and verify invoices to guests, OTAs (Online Travel Agencies), and direct bookings.
• Ensure invoices comply with contracts, agreements, and internal policies.

Payment Collection & Follow-up

• Monitor payment due dates and follow up with guests, travel agents, and other partners.
• Ensure timely receipt of payments through bank transfers, credit card, or other payment methods.

Account Reconciliation

• Monitor receivables aging reports, identify overdue accounts, and escalate as needed.
• Recommend actions for doubtful or uncollectible accounts.

Compliance & Coordination

• Work closely with the sales, front office, and finance teams to ensure accurate billing.
• Ensure compliance with company SOPs, tax regulations, and financial policies.

Data Management Responsibilities

• Maintain up-to-date and accurate AR records in accounting systems (ERP/Excel/Software).
• Safeguard digital and physical documents related to invoices, receipts, and agreements.
• Track payments by source (guests, OTAs, corporate clients) and generate data-driven insights.
• Ensure data security and confidentiality in handling financial information.

Reporting & Performance Communication

• Prepare daily, weekly, and monthly AR collection reports.
• Provide detailed AR aging reports with overdue status.
• Communicate collection performance to Finance Supervisor/Manager.
• Highlight risks and recommend solutions for slow or unpaid accounts.
• Support management in financial planning through accurate AR forecasting.

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 1–2 years of experience in Finance/AR (hospitality experience preferred).
• Proficiency in accounting software (Xero, MYOB, Oracle, or equivalent).
• Strong knowledge of billing, collections, and reconciliation processes.