| General Key Responsibilities
Housekeeping & Cleanliness
- Perform daily cleaning of guest rooms, bathrooms, living areas, kitchen, and outdoor spaces.
- Ensure all linens, towels, and amenities are clean, stocked, and neatly arranged.
- Report any maintenance issues or damages immediately to supervisors.
Guest Service & Support
- Provide discreet and professional assistance to guests upon request.
- Assist with luggage handling, in-villa dining setup, and special arrangements.
- Anticipate guest needs and deliver personalized service when possible.
Villa Readiness & Presentation
- Inspect villa setup before guest arrival to ensure perfection.
- Arrange welcome amenities and decorations as instructed.
- Maintain villa standards throughout guest stay, including turndown services.
Health, Safety & Maintenance Support
- Follow hygiene and sanitation protocols in all villa areas.
- Ensure safety equipment and emergency exits are in order.
- Assist with light maintenance (e.g., changing lightbulbs, minor fixes).
Coordination & Teamwork
- Work closely with the Villa Host, Housekeeping Supervisor, and Maintenance team.
- Communicate guest requests and villa issues promptly.
- Support F&B and Concierge teams when required.
Data Management Responsibilities
- Record daily cleaning logs and villa checklist updates.
- Track linen, amenity, and supply usage for inventory control.
- Report lost & found items in line with company policies.
- Document maintenance requests and follow up on completion.
Reporting & Performance Communication
- Submit daily cleaning and villa readiness reports to Supervisor.
- Report guest feedback, complaints, or special requests to Villa Host/Manager.
- Communicate stock levels and supply needs to the Housekeeping Supervisor.
- Participate in weekly briefings to review performance and service quality.
|
December 15, 2025
Canggu, Pecatu, Ubud
Full-time