January 30, 2026 
Bali, Ubud 
Full-time The Front Office Staff (HO BalisSuperHost) is responsible for welcoming and assisting guests, managing check-in and check-out processes, and ensuring smooth daily operations at the reception. Serve as the first point of contact to create a positive guest experience.
Key Responsibilities
- Greet and assist guests upon arrival and departure
- Handle check-in, check-out, and reservations accurately
- Respond to guest inquiries, requests, and complaints professionally
- Coordinate with housekeeping, maintenance, and other departments
- Maintain records, reports, and billing in the front office system
- Provide information about facilities, services, and local attractions
Qualifications
- Experience in front office or customer service preferred
- Excellent communication and interpersonal skills
- Friendly, professional, and guest-oriented attitude
- Ability to multitask and work under pressure
- Flexible and able to work in shifts
- Good proficiency in spoken and written English