Posted time April 17, 2026 Location Bali, Pecatu Job type Full-time

Villa Host/Butler is responsible for providing exceptional guest experiences by anticipating and fulfilling guest needs, ensuring smooth villa operations, and maintaining high standards of service throughout the stay.

Key Responsibilities

  • Welcome guests and provide a personalized, warm experience
  • Assist guests with requests, reservations, and villa services
  • Coordinate with housekeeping, maintenance, and other teams to ensure guest satisfaction
  • Monitor villa readiness and ensure all facilities are operational
  • Handle guest complaints professionally and resolve issues promptly
  • Provide information about local attractions, experiences, and services
  • Prepare simple meals or assist with basic cooking requests when required by guests
  • Maintain records of guest requests and feedback

Qualifications

  • Previous experience in hospitality, guest services, or as a Villa Host preferred
  • Basic cooking skills and ability to prepare simple meals is an advantage
  • Excellent communication and interpersonal skills
  • Proactive, attentive, and detail-oriented
  • Fluent in English (spoken and written)
  • Professional, friendly, and guest-oriented attitude
  • Flexible and able to work in Pecatu, Bali