The Villa Host is responsible for providing exceptional guest experiences by anticipating and fulfilling guest needs, ensuring smooth villa operations, and maintaining high standards of service throughout the stay. Key Responsibilities Welcome guests and provide a personalized, warm experience Assist guests with requests, reservations, and villa services Coordinate with housekeeping, maintenance, and other teams to…
The Front Office Staff (HO BalisSuperHost) is responsible for welcoming and assisting guests, managing check-in and check-out processes, and ensuring smooth daily operations at the reception. Serve as the first point of contact to create a positive guest experience. Key Responsibilities Greet and assist guests upon arrival and departure Handle check-in, check-out, and reservations accurately…
Qualifications: Has at least 1 year experience in a similar role at hospitality industry or in administrative support, preferably in resevations or a similar field. Posses a strong understanding of reservation system, booking software and general computer skills. Allowing for the efficient management of bookings and related tasks. Capability to work collaboratively with team and…
Villa Supervisor bertanggung jawab mengawasi operasional harian villa untuk memastikan standar pelayanan, kebersihan, pemeliharaan, dan kepuasan tamu di setiap properti yang ditangani. Kualifikasi Pengalaman sebelumnya sebagai Housekeeping atau Room Supervisor wajib Memiliki kemampuan komunikasi dan organisasi yang baik Proaktif, memiliki inisiatif dan kemampuan antisipasi yang kuat Lancar berbahasa Inggris (lisan dan tulisan) Percaya diri, profesional,…
Poolman Supervisor bertanggung jawab atas pengawasan operasional harian kolam renang di properti yang ditugaskan (villa). Posisi ini memastikan kebersihan, kualitas air, keselamatan, dan kepuasan tamu terjaga sesuai standar perusahaan. Tugas & Tanggung Jawab: Mengawasi pembersihan kolam, perawatan air, dan inspeksi rutin. Memastikan kualitas air memenuhi standar keselamatan dan kesehatan. Memantau dan merawat peralatan kolam renang….
Bali Superhost mengundang tenaga teknis yang handal dan cekatan untuk bergabung menjaga performa serta estetika villa mewah kami di wilayah Ubud. Bertanggung jawab atas pemeliharaan rutin (preventive maintenance) dan perbaikan cepat (corrective maintenance) pada seluruh fasilitas villa guna memastikan semua sistem operasional berfungsi sempurna demi kenyamanan tamu. Tugas & Tanggung Jawab: Merawat dan memperbaiki sistem…
Bali Superhost sedang mencari personil Security yang berdedikasi untuk menjaga keamanan, kenyamanan, dan privasi tamu di properti villa mewah kami yang berlokasi di Ubud dan Pecatu. Bertanggung jawab penuh atas keamanan fisik properti, keselamatan tamu, serta memberikan pelayanan prima (hospitality) sesuai standar villa bintang lima untuk memastikan pengalaman menginap yang tenang dan aman. Tugas &…
The Marketing Communications Intern will join the dynamic team at BaliSuperHost, A Kozystay Company, gaining hands-on experience in database management, content creation, and marcomm operations. This role offers exposure to fast-paced villa management operations while developing practical skills in marketing communications, with a focus on maintaining property information across multiple platforms and creating compelling content…
The MarTech Specialist – Digital Marketing is responsible for designing, implementing, and maintaining technology- and AI-driven workflows that power our marketing operations. This role focuses on using marketing tools, automation, and AI to support and optimize paid advertising, social media content creation and distribution, performance analysis and reporting, and programmatic SEO at scale. The ideal…
Key Responsibilities: Learn and perform detailed cleaning tasks in guest villas, including making beds, changing linens, dusting, vacuuming, sweeping, and mopping floors. Clean and sanitize bathrooms to the highest standards (toilet, sink, bathtub/shower, mirrors). Replenish all in-villa supplies and amenities (toiletries, towels, coffee, beverages, etc.) according to established inventory and standards. Assist with deep cleaning…